Myths About Paintless Dent Repair (PDR) 

Myth: Dents can be repaired using dry ice and a blow dryer. 
Fact: This internet “hack” rarely works and can actually damage your paint. Professional PDR involves precise techniques not gimmicks. 

Myth: Dents will pop out in the hot sun. 
act: Heat may cause minor expansion but won’t restore the metal’s original shape. True dent removal requires skill and tools. 

Myth: A suction cup can remove my dent. 
Fact: Suction may slightly improve some dents, but it doesn’t finish the repair. PDR involves fine-tuned massaging from behind the panel—sometimes with hundreds of micro pushes—even for small dings. 

Myth: The paint will crack or peel during PDR. 
Fact: When done correctly by trained professionals, PDR does not damage your factory finish. It’s a non-invasive method that preserves your original paint. 

Myth: Dents will eventually come back. 
Fact: Properly repaired dents are permanent. However, if a dent was too stretched and shouldn’t have been repaired with PDR, it might “oil can” (create a soft, springy effect). 

Frequently Asked Questions (FAQs) 

Will a hail damage claim raise my insurance rates? 
No. Hail damage falls under comprehensive coverage and is considered an “Act of Nature.” It won’t increase your premiums. 

What happens if I choose not to get my hail damage repaired? 

• Your insurance company may apply an unrelated prior damage clause, potentially denying future claims until the hail damage is fixed. 
• If you have a loan or lease, you’re obligated to maintain your vehicle’s value, including repairs. 
• Leaving damage unrepaired can reduce trade-in or resale value. 

My insurance company says I need to go to their approved shop. Is that true? 
Nope. You have the legal right to choose any repair shop  

Can Nav Auto1 repair my car even if you’re not on my insurer’s Direct Repair Program (DRP)? 
Absolutely. In fact, most standalone PDR companies aren’t part of DRP networks. We work for you, not the insurance companies. Once you choose us, our trained insurance coordinators will handle all communication and inspections on your behalf. 

Do you need to see my vehicle in person for an estimate? 
Yes. PDR requires a clean vehicle, proper lighting, and physical inspection. Photos don’t capture the full scope of damage. 

Why is your estimate higher than my insurance company’s? 
Most adjusters write basic initial estimates. We ensure all necessary repairs are properly documented and completed. Bring us the insurance estimate—we’ll review it with you and explain any differences. 

The Tools of a Professional Dent Removal Specialist: 

A professional dent removal specialist uses a collection of precision instruments to achieve a clean, high-quality finish. Unlike suction devices, PDR requires multiple specialized tools to reach and properly massage out dents with controlled pressure from behind the panel.